AI AND THE CUSTOMER EXPERIENCE

Tom Lewis

                    Watch the Video Part 2

Presenter: Tom Lewis – CEO SmartAction

Tom discusses how to use data to personalize the customer experience and reduce customer effort. 

Download the Key Take-Aways as a PDF

This is the second video in a four-part educational series on Contact Centre Artificial Intelligence. We will be posting all the videos and corresponding key take-away documents on this landing page.

Video #1 Click Here . . .
Video #3 Coming Soon!
Video #2 Click here . . .
Video #4 Coming Soon!