CONTACT CENTRE AI. GETTING STARTED

Tom Lewis

                          Watch the Video Part 1

Presenter: Tom Lewis – CEO SmartAction

This video describes the evolution of the contact centre, the technology landscape, and the buzz around Artificial Intelligence (AI).

Download the Key Take-Aways as a PDF

This is the first video in a four-part educational series on Contact Centre Artificial Intelligence. We will be posting all the videos and corresponding key take-away documents on this landing page.

Video #1 Click Here . . .
Video #3 Coming Soon!
Video #2 Coming Soon!
Video #4 Coming Soon!